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Field guide

Resumes for administration jobs in Australia

Administration resumes are judged on accuracy and on the systems you can use without training. A typo in an administration resume is read as evidence.

What this work looks like

Many roles list specific software. Only claim what you have genuinely used.

Government-style roles often use selection criteria that must be addressed directly.

Volume, accuracy and confidentiality are recurring themes.

Reception roles are customer-facing and judged partly on manner.

Roles people commonly apply for

  • Receptionists and front-of-house administration
  • Administration officers and assistants
  • Accounts payable and receivable support
  • Project and contract administration
  • Scheduling and coordination

What to put in your resume

  • List software by name and version family, and say what you did in it.
  • Quantify volume only where you know it — invoices per week, calls per day.
  • Proofread twice. Then read it aloud.
  • Where criteria are listed, answer each one under its own heading.

Confirm these for yourself

We never add a ticket, clearance or qualification to your resume unless you have entered it yourself. These are the ones worth checking before you apply.

  • Whether the role requires a police clearance
  • Whether your qualification or certificate is current
  • Whether a role requires specific accounting software certification
  • Your right to work

Skills that carry across

  • Records and filing accuracy
  • Diary and calendar management
  • Handling confidential information
  • Phone and email manner
  • Coordinating across teams